Return & Refund Policy

We accept returns and exchanges within 30 calendar days from the date you receive your clothing items. All returned goods must be unworn, unwashed, undamaged, with original tags and packaging intact. Any items that show signs of wear, stains, alteration, or missing tags will not be eligible for return or refund.

Final sale items, clearance clothing, customized apparel, and intimate wear are non-returnable and non-refundable unless they arrive defective.

If you receive defective, wrong, or damaged items, please send clear photos of the product and packaging to our customer service within 7 days of delivery. We will arrange a replacement or full refund for qualifying cases, and we will cover the related return shipping cost.

For returns due to change of mind, the buyer is responsible for return shipping fees. Original shipping charges are non-refundable. Once we receive and inspect your returned items, we will process your refund to your original payment method. Refunds usually take 3–7 business days to show up in your account, depending on your bank’s processing speed.

We do not offer direct refunds before we receive and check your returned merchandise. If you want to exchange for another size, color or style, please note your preferred new item in your return message.